Need some help understanding Ven'ari Reputation - Customer Support

So I’m a bit confused here… I just reached Ambivalent reputation with Ven’ari as shown in this screenshot and I’ve done the quest Rule 6: Concealment is Everything, which is only available when you reach Ambivalent. But when I try to buy any of the reputation rewards I should have just unlocked, which according to this wowhead guide requires Ambivalent reputation: I can’t buy any of the rewards because it says I require ‘ambivalent reputation or higher’

Ve'nari Paragon Mount and Pet Rewards Coming in Patch 9.1

Hemato, Free Full-Text

Ve'nari rep should be account wide! : r/wow

5 Ways Customer Support Can Drive & Grow Recurring Revenues

Midlands Review of Venari

Ve'nari - Faction - World of Warcraft

2022 in review – Aviation and Airports

Top 11 Reasons to Outsourcing Customer Support

Venari Reputation now Accountwide - Wowhead : r/wow

Isabelle Hanby - Marketing Associate - Venari Partners

Ve'nari Faction, Reputation & Quartermaster Location - Dungeon Guide

2023 Mercedes-Benz Sprinter Prices, Reviews, and Pictures

Venari Ammunition

Wow Customer Service: The Four Essential Steps

Ve'nari rep should be account wide! : r/wow